I get error "No log files to analyze" when I run analysis from the scheduler, how can I fix it?

Avatar
WebLog Expert FAQ
  • updated
  • Answered
I get error "No log files to analyze" when I run analysis from the scheduler, how can I fix it?
mapped drive network drive no log files schedule
Replies 25
Avatar
0
Michael
Quote from rickyck8lau


How to fix it?
Thank you, we have received the screenshots. They seem to be OK. I think that there is a problem with either permissions for the folder or some system sofware (e.g. firewall) that doesn't allow the program to access the shared folder when running from the schedule.

It seems that the best solution in your case is to try to allow access to this folder to the computer on which WebLog Expert is running. You can find information on how to do it at http://serverfault.com/a/135874 . After it you can siwtch the schedule to the local system account and it should work now.

If it doesn't help, it seems that the only solution is to use FTP instead of shared folders to access the files. You can set an FTP account (or use an existing one) for the log folder and then set WebLog Expert to download log files via FTP.
Avatar
0
rickyck8lau
Quote from rickyck8lau


How to fix it?
I have separate folder for them.

But I see there are no result under Access statistics --> virtual domains
in the report

How can I show the result from two loaded balanced servers?
Avatar
0
Michael
Quote from rickyck8lau


How to fix it?
Statistics on load balanced servers is shown under "Access Statistics > Servers", not under "Access Statistics > Virtual Domains".

If this table isn't shown, you should check the this report is enabled in "Options > Report > Contents" or in "Profile Properties > Report > Custom report contents" (if you use the custom report contents for the profile). You should also check that you use the "Multiple" log mode with "Load balanced" option checked in "Profile Properties > Log Files".
Avatar
0
tttechsolutions
Quote from rickyck8lau
what mean by "account name and password in the schedule options"
What they refering to?
Make sure you enter domain\account and password. It works for me.
Good luck.
Avatar
0
Michael Deschenes
Not sure if this helps, I'm using a simple script to simply mount the unc path and runs find without specifying an account: My simple setup example:

Task Properties (Schedule)
- Pre-processing (Run command before performing the scheduled action)
Command: C:\scripts\pre-mapdrive.bat
Run in: C:\scripts

pre-mapdrive.bat (simply maps the drive to specific unc path)
net use Y: \\server1\logpath

Schedule runs process in background without any issues.