WebLog IIS setup

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Igor Andev
  • updated
Hello guys,

Im trying to configure the WebLog Expert to point to IIS web server.
But i cannot authenticate when im trying to login with the manage account its saying wrong password any idea what can be the issue?
Replies 11
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Michael
Have you added the user in the web server settings (Server dialog, Manage button near the Users label)? What version of WebLog Expert, Windows and what browser do you use?
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Igor Andev
Yep my user is report/report created and added to the web server settings.
My WebLog export is 8.0 Enterprise
Windows is 2008 R2 and browser is IE.

Maybe i need configure some authentication to IIS setup or?
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Michael
What version of IE do you use? WebLog Expert prior to version 8.2 has problems with IE11.

Does the report work correctly if shown in the built-in web server?
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Igor Andev
Yea with built-in web server is running ok on the same IE.
i think something is wrong with my IIS setup maybe i need to add some user for Forms authentication or ?
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Michael
It is unlikely to be related to the IIS authentication settings, as the program configuration should work the same way in IIS and built-in server. Maybe it is related to the permissions. You should check the application pool settings for the report (Advanced Settings for the pool) and try to change the pool identity. The default value is ApplicationPoolIdentity, you can try to change it to LocalService, LocalSystem or NetworkService.
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Igor Andev
I tried with all modifications and its still not working.
Im still getting wrong username/password any idea what else should be configured?

Regards,
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Michael
When the program checks username and password, it checks the "C:\ProgramData\WebLog Expert\WebServer\WebServer.cfg" file as it contains usernames/passwords. I suspect, that when the reports try to authenticate user, they cannot access the file for some reason.

You should check that this file (and better the full "C:\ProgramData\WebLog Expert" folder) exist and can be accessed by users (not administrators). You should also check the same regarding the "C:\ProgramData\WebLog Expert\Common.cfg" file - it contains the license key, and the reports can show this error is the license key is invalid or the trial period has expired.

Please note that the C:\ProgramData folder is hidden by default (unlike the Program Files folder), so you need to set Windows Explorer to show hidden files and folders. To do it, click the Organize button on the toolbar in Windows Explorer and choose the "Folder and search options" item. Open the "View" tab and select the "Show hidden files, folders, and drives" option.
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Michael
2 more things:

1. Does the error look exactly the same way as if you try to enter with incorrect username and password at http://demo.weblogexpert.com/ ?

2. If it is possible, I recommend you to upgrade to the latest version (8.2). You can upgrade for free if you have purchased the program less than 12 months ago - you can check it in the Help > About dialog.
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Michael
And an extra thing :) You should check that the files in the "C:\ProgramData\WebLog Expert" folder, especially the ones I mentioned above aren't encrypted. They shouldn't be encrypted by default and should have proper permissions, but maybe there were some changes.
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Igor Andev
Hello Michale,

This is what i have in my WebServer.cfg i cannot see license here.
Maybe thats the issue?

AvailableInCurrentEdition=1
IPAddress=192.168.150.105
Port=99
IISMode=1
IISURL=http://webreports.test.local:9991
[User:report]
PasswordHash=91A77511C96BC0BCAA97623F815071BC5AAB9BEF
bAllProfiles=1
[User:test]
PasswordHash=DE85DAF6497DF3001E25BD214611F038BAA853F2
bAllProfiles=1