WebLog IIS setup

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Igor Andev
  • updated
Hello guys,

Im trying to configure the WebLog Expert to point to IIS web server.
But i cannot authenticate when im trying to login with the manage account its saying wrong password any idea what can be the issue?
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Michael
The license key is stored in the "C:\ProgramData\WebLog Expert\Common.cfg", so it's OK.

It is unlikely that these files are missing or corrupted, as the reports work in the built-in server. It seems that for some reason the web reports cannot access these files when running under IIS. Such issues may occur because of problems with permissions, that's why I suggested to change the pool identity to run the reports under the Local System account that is also used by the built-in web server. It's strange that it didn't help.

If it is possible, you should try the program on another computer (maybe there are problems with IIS settings on one computer only) and try to upgrade WebLog Expert to the latest version (8.2). You can upgrade to the latest version for free if you have purchased it less then one year ago, you can find the issue date in the Help > About dialog.

You can also check how the reports try the access these configuration files using the Process Monitor ( http://technet.microsoft.com/en-us/sy... ), probably it can show information on what errors occur in this case.
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Igor Andev
Hello Michale,

This is what i have in my WebServer.cfg i cannot see license here.
Maybe thats the issue?

AvailableInCurrentEdition=1
IPAddress=192.168.150.105
Port=99
IISMode=1
IISURL=http://webreports.test.local:9991
[User:report]
PasswordHash=91A77511C96BC0BCAA97623F815071BC5AAB9BEF
bAllProfiles=1
[User:test]
PasswordHash=DE85DAF6497DF3001E25BD214611F038BAA853F2
bAllProfiles=1
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Michael
And an extra thing :) You should check that the files in the "C:\ProgramData\WebLog Expert" folder, especially the ones I mentioned above aren't encrypted. They shouldn't be encrypted by default and should have proper permissions, but maybe there were some changes.
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Michael
2 more things:

1. Does the error look exactly the same way as if you try to enter with incorrect username and password at http://demo.weblogexpert.com/ ?

2. If it is possible, I recommend you to upgrade to the latest version (8.2). You can upgrade for free if you have purchased the program less than 12 months ago - you can check it in the Help > About dialog.
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Michael
When the program checks username and password, it checks the "C:\ProgramData\WebLog Expert\WebServer\WebServer.cfg" file as it contains usernames/passwords. I suspect, that when the reports try to authenticate user, they cannot access the file for some reason.

You should check that this file (and better the full "C:\ProgramData\WebLog Expert" folder) exist and can be accessed by users (not administrators). You should also check the same regarding the "C:\ProgramData\WebLog Expert\Common.cfg" file - it contains the license key, and the reports can show this error is the license key is invalid or the trial period has expired.

Please note that the C:\ProgramData folder is hidden by default (unlike the Program Files folder), so you need to set Windows Explorer to show hidden files and folders. To do it, click the Organize button on the toolbar in Windows Explorer and choose the "Folder and search options" item. Open the "View" tab and select the "Show hidden files, folders, and drives" option.
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Igor Andev
I tried with all modifications and its still not working.
Im still getting wrong username/password any idea what else should be configured?

Regards,
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Michael
It is unlikely to be related to the IIS authentication settings, as the program configuration should work the same way in IIS and built-in server. Maybe it is related to the permissions. You should check the application pool settings for the report (Advanced Settings for the pool) and try to change the pool identity. The default value is ApplicationPoolIdentity, you can try to change it to LocalService, LocalSystem or NetworkService.
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Igor Andev
Yea with built-in web server is running ok on the same IE.
i think something is wrong with my IIS setup maybe i need to add some user for Forms authentication or ?
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Michael
What version of IE do you use? WebLog Expert prior to version 8.2 has problems with IE11.

Does the report work correctly if shown in the built-in web server?
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Igor Andev
Yep my user is report/report created and added to the web server settings.
My WebLog export is 8.0 Enterprise
Windows is 2008 R2 and browser is IE.

Maybe i need configure some authentication to IIS setup or?