Too much memory is required...

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Steven Kornegay
When looking at more than a week's worth of data, I get the following message:

Too much memory is required to show the report. Please select a smaller date range to view the report.

Is this referring to the workstation with the web portal open or the server? Both have 8GB of memory. This affects the dashboard page as well.
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Steven Kornegay
"Access Statistics > Pages" report I get the same error.

"Referrers > Referring URLs" report I do not.

I do not have any of the settings in items 1 and 2 selected.
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Michael
This option is available in tow places:

1. There is the "Truncate text after question marks (?) in file names" option in the program options, "Analysis | General" category.

2. It is also possible to set this option for specific profile only in Profile Properties > General > Custom analysis settings > Files > Query parameters in file names.

However, by default queries aren't shown in reports.

Do you get the same error when you view the "Access Statistics > Pages" or "Referrers > Referring URLs" report.
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Steven Kornegay
I don't see that option (showing queries in file names).
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Michael
The problem appears at server but the program can use a limited amount of memory only, so adding more memory to the server won't help in this case.

The problem probably appears because of a huge number of different URLs in your logs. Have you enabled showing queries in file names? It may significantly increase number of URLs, in such case it is possible to specify which parameters are to be shown in the profile properties.
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Steven Kornegay
Update: About 11 days is as far as the summary screen (Dashboard) will go before giving this error.
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Michael
Don't you have the "Truncate text after question marks (?) in file names" in Options > Analysis > General selected? It is selected by default, so if it's not selected, you should try to select it and run the analysis again.

As you get the error with the "Access Statistics > Pages" report, it means that there is a huge number (hundred of thousands or even millions) different file names in the logs. Usually the problem appears if there is some dynamic parameter like session id in queries, and the program is set to include queries in file names.

If disable query reporting doesn't help, you should review the Pages report for a smaller date range and check if queries are included in file names and if there is some dynamic data shown in file paths. You should also try to go to the last page in the Page report to check how many pages are in this table.

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