Multiple hit counts on one web page in Top 50 Most Popular Pages

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Teresa Hurd
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Under "most popular pages" why do I see one page generating hit counts multiple times? Example the #1, #20 & #24 line entries are all noting the same web page. Why are they not all counted as one entry?
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Teresa Hurd
Thanks for your quick reply - that worked!
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Michael
There should be some difference between file names that are listed at these position. Maybe they differ by character case only, in such case you can fix it by checking the "Convert file names to lower case when analyzing IIS logs" option in the program options, "Analysis | General" category (if you analyze IIS logs). It is also possible to set this option for specific profile and for any logs in Profile Properties > General > Custom analysis settings > Files > Case Conversion > Case of file names.

If it doesn't help, could you post the screenshot of the Most Popular Pages table? You can also send the report to us by email to support@weblogexpert.com

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