Virtual Domain not reporting visitors
Am I correct that the Virtual Domain filter is looking at the cs-host field in the logfiles?
If so, we now host another website that is in our existing logfiles. The existing profile hasn't changed and I put an "exclude" filter for the new DNS. However, I created a new profile for the new DNS and I have tried exclude and include filters to only get the new DNS but the reports don't look correct. I show hits over time but visitors on only one day. Browser statistics only show for that one day too. The server is IIS 7.x and I have all the fields checked. I see the various values for cd-host in the logfiles.
When I look at the Virtual Domains report it shows all the hits for the "one" visitor on one day even though the Activity Statistics shows the hits over many days.
If so, we now host another website that is in our existing logfiles. The existing profile hasn't changed and I put an "exclude" filter for the new DNS. However, I created a new profile for the new DNS and I have tried exclude and include filters to only get the new DNS but the reports don't look correct. I show hits over time but visitors on only one day. Browser statistics only show for that one day too. The server is IIS 7.x and I have all the fields checked. I see the various values for cd-host in the logfiles.
When I look at the Virtual Domains report it shows all the hits for the "one" visitor on one day even though the Activity Statistics shows the hits over many days.
You should recheck that there are all the required fields and they are named the same way as in the usual logs. You can find information in it at http://www.weblogexpert.com/help/wlex.... You can also send a log created with the new settings to us at support@weblogexpert.com so we'll check why the program cannot read it.
Do you have a recommended method to look at the "X-Forwarded-For" IP Address for analysis instead of the Client-IP field?
So, I won't worry about good results on this profile until we get the Load Balancer fixed. Thank you for the reply.
It seems that for some reason you get report for one visitor host/IP only. You should check it in the Visitors > Hosts report.
The issue may appear if there is a problem with filters so requests from one IP only are included. You should check if you use the "Host" filter, maybe it includes just one host.
The issue may also appear if you use a firewall that causes log files to include its IP instead of real visitors' IPs. In this case the program may detect just one visitor with a very large number of hits.