Is my tracking making my scan crash?

Angela French

11 years ago
updated 11 years ago

I made some changes to my report configuration and now it is crashing every time at some point during the analysis. I am trying to find every non-html document that has not been downloaded in 2013. I did this by adding parameters to the tracking tab. I wrote them like this: /filefolder/* which I assumed would go through every subfolder and look for my documents which I had included as a filter (for example *.PDF). I had five different folders like this being tracked. Is it possible that this is just too big of a scan?

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Michael

11 years ago

Yes, it seems that the problem appears because of the tracking setting. Tracked files require a lot of memory, as for each such file the program prepares reports on activity, referrers, visitor referrers, etc. Old versions of the program could crash in such case. New versions can process such profiles, but the report would be huge if the number of tracked files is large.

However, if you just wish to get common statistics (number of hits/visitors/bandwidth) for these files only, you don't need to use the tracking feature. You should add include "Requested file" filters with the names of the files, so the program will show information on these files only.

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Angela French

11 years ago

When I do the Filter for requested file *.PDF I don't get the files that are NOT being accessed. I want to determine which files are not being downloaded. I tried achieving this with the Tracking properties too, but I must not be getting the syntax correct. For instance, let's say I want to get all .PDF files in the domain.com/college/ folder and all its subfolders. I tried /college/*.PDF but that produced very strange results. So I just tried *.PDF and it gave me one result per folder.

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Angela French

11 years ago

By the way I did also go into the Report contents and unchecked some of the options such as daily and most popular under Tracked files in an effort to slim down the produced report.

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Michael

11 years ago

Using tracked files won't help in this case, as the program will only show tracked files that are mentioned in the logs anyway. It knows nothing about files not requested, so it cannot show any information on them.

The best way to deal with the issue is to create a special log I mentioned in another topic. I have just added more suggestions to that topic, maybe they will help you.

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