Average Time Taken (ms)

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Adrijus
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hi,

I was unable to get statistic for Average Time Taken (ms). maybe my log file structure is wrong or maybe something other problem. however, in demo data there are no data results for this parameters also. any suggestions? :)

Adrijus
avarenge time taken
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Michael
It seems that either your logs don't contain this field, or they use a custom format that need to be configured in the program (for Apache or similar log files).

The sample log neither contain this field so this data isn't shown in the sample report.

What web server do you use? If you use IIS, you need to enable the time-taken field in the IIS log settings, you can find more information on it at https://www.weblogexpert.com/help/wle...
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Adrijus
We are using custom format, because default Apache log format don't show request time

log format is:
LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\" %D" combined

where %D - The time taken to serve the request, in microseconds.
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Michael
You need to specify the log format in Profile Properties > Log Files. Choose "Apache" as the log format, click the "Custom..." button to the right of it, choose the "Custom" format and enter your format:

%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\" %D
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Adrijus
Thanks for help :)
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Ad
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I am also not able to see the "TimeTaken" and "Bounce" data when report is compiled as webserver. However with the same profile setting when report type is PDF it is populating all the required data for "TimeTaken" and "Bounce".Even I have tried with different application logs and all exibhit same phenomena when the report type is webserver. I can definetly rule out there is a problem with the logs in my given scenario.Please suggest.

Log Type - IIS
Yes the behavior is same with sample logs too.
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Ad
I am also not able to see the "TimeTaken" and "Bounce" data when report is compiled as webserver. However with the same profile setting when report type is PDF it is populating all the required data for "TimeTaken" and "Bounce".Even I have tried with different application logs and all exibhit same phenomena when the report type is webserver. I can definetly rule out there is a problem with the logs in my given scenario.Please suggest.

Log Type - IIS
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Michael
Quote from Ad
I am also not able to see the "TimeTaken" and "Bounce" data when report is compiled as webserver. However with the same profile setting when report type is PDF it is populating all the required data for "TimeTaken" and "Bounce".Even I have tried with different application logs and all exibhit same phenomena when the report type is webserver. I can definetly rule out there is a problem with the logs in my given scenario.Please suggest.

Log Type - IIS
Have you tried to reinstall the program? Maybe there is a problem with the report settings. If it doesn't help, aren't the reports still shown if you select different date range while viewing them?
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Ad
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I am also not able to see the "TimeTaken" and "Bounce" data when report is compiled as webserver. However with the same profile setting when report type is PDF it is populating all the required data for "TimeTaken" and "Bounce".Even I have tried with different application logs and all exibhit same phenomena when the report type is webserver. I can definetly rule out there is a problem with the logs in my given scenario.Please suggest.

Log Type - IIS
Yes I tried with different Time range with no luck.Its just happening with TimeTaken and Bounce field value. I will re-install and try. I am using version 9.2.
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Ad
Quote from Ad
I am also not able to see the "TimeTaken" and "Bounce" data when report is compiled as webserver. However with the same profile setting when report type is PDF it is populating all the required data for "TimeTaken" and "Bounce".Even I have tried with different application logs and all exibhit same phenomena when the report type is webserver. I can definetly rule out there is a problem with the logs in my given scenario.Please suggest.

Log Type - IIS
I tried re-installing but with no luck. However I tried with multiple permutations of report setting between PDF,HTML and WebServer report. I can finally conclude that only Graph for "Top Files by Time Taken" and "Top Bounce Pages" are not populating in case of webserver report. whereas it populates well with PDF and HTML report type.
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Michael
Quote from Ad
I am also not able to see the "TimeTaken" and "Bounce" data when report is compiled as webserver. However with the same profile setting when report type is PDF it is populating all the required data for "TimeTaken" and "Bounce".Even I have tried with different application logs and all exibhit same phenomena when the report type is webserver. I can definetly rule out there is a problem with the logs in my given scenario.Please suggest.

Log Type - IIS
Unfortunately we cannot reproduce the problem with version 9.2. Does it occur even if you analyze the sample log file with the default settings?

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