Client IP not showing in analysis from IIS servers behind ARR with X-FORWARDED-FOR turned on

Aaron Newark

9 years ago
updated 9 years ago
Answered

I have 3 IIS 8.5 web servers setting behind an ARR load balancer, however when analyzing their logs with WebLog Expert 9.0 Enterprise I'm only getting the ARR server in reports even with X-FORWARDED-FOR setup on the IIS servers (as explained here http://www.iis.net/learn/get-started/...). I know this won't impact prior visits/hits but I'm unable to see new visits/hits with the client IP still, as it shows only the ARR server's name.

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Michael

9 years ago

Could you send us a sample log from your site so we check it? Out email is support@weblogexpert.com

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Reports and logs sent to you via email with additional details. Let me know if you need anything more.

The problem is that you need to set the field name to X-Forwarded-For, not to OriginalIP, otherwise the program doesn't recognize it as the real IP field.

That seems to have resolved the issue, I was unaware it had to be named that way, however I'm glad that's all it took. Thanks for your help, I greatly appreciate it!