Report: Operating System vs Browsers and OS

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Hi there, how it's possible that in our report Operating Systems (Most Used Operating Systems) shows total visitors for example like this:

Image 51

and then same in Browsers and OS:

Image 52

Total hits are same but how can total visitors be different? Thank you.
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Michael
It looks like either a problem with log format or program settings. Could you send us a sample log from your site to us at support@weblogexpert.com so we check it?